Privacy policy

Privacy policy


Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

When you use our website, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through our payment partners; we do not store your card details)
  • Order history
  • IP address, browser type, and device information
  • Information collected through cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order confirmations and shipping updates
  • Respond to customer service enquiries
  • Improve our website and customer experience
  • Send promotional emails or newsletters (only if you have opted in)
  • Prevent fraud and ensure website security
  • Comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties, including:

  • Payment gateway providers
  • Shipping and logistics partners
  • Website hosting and technology service providers
  • Government or regulatory authorities when required by law

These partners are required to protect your information and use it only for the services they provide.

4. Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, analyse website traffic, and help us understand how visitors use our website.

You can disable cookies through your browser settings, although some website features may not function properly.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, loss, or disclosure. While we strive to safeguard your data, no method of transmission over the internet is completely secure.

6. Your Rights

You may request to:

  • Access your personal information     
  • Correct inaccurate information
  • Update your contact details
  • Request deletion of your personal data, subject to legal or business record-keeping requirements
  • Withdraw consent for marketing communications at any time

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.